Privacy Policy

PRIVACY POLICY

In accordance with European Regulation 2016/679 of April 27, 2016

(known as the “General Data Protection Regulation” or GDPR)

This Privacy Policy (hereinafter referred to as the “Policy”) describes the Website’s commitment SD PACK – RCSBourg-en-Bresse 80457525600024 – 249 Rue de l'Industrie, 01480 Jassans-Riottier - VAT No.: FR90804575256. published by Christine Molina as the data controller with regard to privacy and the protection of its users' personal data. This Policy has been drafted to inform you of the practices and conditions under which SD PACK collects, uses, and stores your personal data (hereinafter referred to as the “Data”).

Here you will find a description of the various types of Data that we may collect and process, or that you may provide to us when you access and/or use the site https://www.sdpack.fr/en/ (the “Site”) where our products are sold. The term “Site” refers solely to the website https:// https://www.sdpack.fr/en/

Given the constant evolution of laws and regulations regarding technology and the protection of personal data, this Privacy Policy is likely to be updated. If you are a user of the Site, you will be notified of any changes by email.

If any provision of this Charter is found to be invalid or contrary to law, it shall be deemed unenforceable but shall not render the other provisions of this Charter invalid.

This Privacy Policy applies to Data collected:

  • Simply by browsing the Site

  • From the emails exchanged between SD PACK and you or any other email program

  • When you create a user account on the Site

  • When you place an order on the Site

  • When you subscribe to the Site’s newsletter (the “Newsletter”)

It does not apply to information collected by any third parties or through websites operated by them, including through applications or content (including advertisements) that redirect the user to the Site. Please read the Privacy Policy carefully, and please note that by browsing our Site, you are deemed to have accepted this Privacy Policy. If you do not agree to this Privacy Policy, please leave our Site. It is your responsibility to ensure that the Data provided to SD Pack are correct. If necessary, you can correct and update them in the "My Account" section.

1. WHAT DATA DOES SDP COLLECT?ack.fr ??

Depending on the nature and purpose of your interaction with sdpack.fr (when creating a user account, subscribing to the newsletter, filling out contact forms, or during any telephone conversations) we may collect the following Data:

  • You will be required to provide your email address if you wish to create a user account, contact us via the contact forms, and/or receive our newsletter.

  • You may be asked to provide personal information such as your last name, first names, email address, mailing addresses, and phone numbers

  • Browsing Data: This refers to data regarding how you use the Site, including: IP address, browser used, duration of visit, search history, operating system used, language, and pages viewed

  • Data regarding your visits to the Site, including traffic data, log files, and other data or communication resources that you use when accessing the Site

  • Order Information: Your mailing address is required to issue invoices. Similarly, you will need to provide your bank account information, PayPal details, or other financial partner information to complete payment for your order.

  • Data related to your use of social media when you use its features.

2. HOW IS YOUR DATA COLLECTED?

Data may be collected in various ways on the Site. Data may be collected directly when you submit it to us via the contact forms, user account creation forms, and newsletter subscription forms available on the Site and/or when you provide it to us by phone. When you contact us through these various means, a copy of your correspondence with sdpack.fr, including email addresses, can be collected and archived. sdpack.fr We also collect certain Data indirectly through cookies and trackers. We encourage you to review our Cookie Policy, which is designed to help you better understand these technologies and how we use them on the Site and in connection with our services, applications, and tools.

3. WHY IS YOUR DATA COLLECTED ?

If you are a regular user, we collect your Data to:

- To send you our newsletter and/or personalized promotional offers if you have given your consent

- Manage orders and fulfill the contract

- Ensure the security and traceability of purchases made on the site

- To provide you with information about your account (including purchase invoices and order history)

- Manage your requests submitted through the contact page

- To allow you to leave a review of the products and/or the Site

- To notify you of changes to the Site or our products and services

- To comply with our rights and obligations as set forth in the agreements entered into with users, as well as for any other lawful purpose.

We may also use cookies or trackers:

- To secure your browsing experience and improve your user experience, particularly by recognizing the username and password you have already provided so that you do not have to enter them on every page of the Site where they are required. Refusal to provide this information will prevent you from placing any orders on the Site (login will be impossible).

- Analyze traffic and data on the Site to measure the number of Site users, make the Site easier to use, and ensure that it can respond quickly to your requests.

Failure to complete the form(s) on the Site correctly may prevent you from accessing certain pages, particularly those related to ordering products or services.

4. WHO PROCESSES YOUR DATA?

Your data is processed by the staff and employees of sdpack.fr Responsible for:

- Website Management (Orders and Shipping)

- Support management, to answer all your questions

- Invoicing management.

In addition, as part of our business operations and for processing purposes, your Data may be shared with subcontractors, service providers, or other third parties, including in particular:

- PayPal

- CIC Bank, 3 Boulevard des Combattants, 01600 Trevoux

- Shipping carriers (La Poste, Colissimo, TNT, Chronopost, etc.)

- Accounting Services

- Tax Services

- Google Analytics

Each of its stakeholders adheres to a confidentiality agreement regarding the use and processing of personal data.

For payment processing and to enhance the user experience, sdpack.fr offers the following payment methods for making purchases on the Site:

- Online payment by credit card (Carte Bleue, Visa, Eurocard/Mastercard) processed by Euro Information - CIC

- Online payment via PayPal

- Payment by bank transfer

- Payment by check

sdpack.fr has no access to your login credentials or credit card numbers. All transactions are secured using SSL encryption, which guarantees both the identity of the payment processor and the confidentiality of your data.


SD PACK manages our email campaigns for sending out our newsletters.

All of the aforementioned subcontractors, service providers, partners, or other third parties are bound by contractual obligations to respect the confidentiality and protection of the Data and to process it solely for the purposes for which we provide it to them.

Your Data may be transferred to any purchaser or other successor in the event of a merger, sale, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of sdpack.fr due to uncertainties or bankruptcy, liquidation, or other proceedings in which the User Data of sdpack.fr are among the assets sold.

Finally, we may also disclose your Data:

- to comply with any requirements under applicable laws, including government and regulatory requests

- if we believe that disclosure is necessary or required to protect the rights, property, or safety of sdpack.fr, its customers, or other stakeholders.

Such disclosure may include the exchange of information with other companies and organizations for the purpose of protecting against fraud and counterfeiting.

The Site may contain links to various websites and social media platforms hosted on third-party servers by individuals or organizations over whom sdpack.fr has no control over. As a result, we cannot under any circumstances be held liable for how your Data is stored or used on these third parties’ servers. We recommend that you review the applicable privacy policy of each third-party website you access through the Site to understand how your Data will be used.

5. HOW LONG IS YOUR DATA STORED?

sdpack.fr retains your Data only for as long as necessary to fulfill the purposes set forth in Article 3. This retention period varies depending on the Data in question, as the nature and purpose of the collection may affect its duration. Similarly, certain legal obligations require a specific retention period.

When you subscribe to the newsletter, we retain your email address until you unsubscribe.

When you contact sdpack.fr Whether you use the contact form or contact us by phone, your data may be stored:

- up to one (1) year from the last contact if you do not have a customer account or have not placed an order on the Site.

- up to ten (10) years (statutory retention period) from the date of the last order placed on the Site, if such information relates to that order.

- In all other cases, the retention period for such exchanged data shall not exceed one (1) year.

With regard to your user account, all of your billing information is retained for ten (10) years from the date of purchase, even if you have requested that your user account be deactivated.

If you request the deletion of Personal Data, your user account on the Site will be deactivated and anonymized, then completely deleted at the end of the aforementioned periods, starting from the day you submitted your request. Finally, with regard to Data collected through cookies or trackers, it will be retained for up to six (6) months for cookies or trackers used to measure audience metrics and up to thirteen (13) months for all others. Beyond the aforementioned retention periods, your Data will be anonymized and retained exclusively for statistical purposes.

6. HOW IS YOUR DATA PROTECTED?

Your Data is stored on a secure server protected by a firewall and antivirus software. We have implemented technical and organizational measures designed to ensure the security and confidentiality of your Data against accidental loss and against any unauthorized access, use, alteration, or disclosure. However, given the inherent nature of the Internet, we cannot guarantee the optimal security of information exchanges over this network. We strive to protect your Data, but we cannot guarantee the absolute security of the information transmitted to the Site. You agree that you transmit your Data at your own risk. We cannot be held liable for any failure to comply with the privacy settings or security measures in place on the Site. As such, you agree that the security of your information is also your responsibility. For example, it is your responsibility to keep the password used to access your user account confidential. Do not disclose it to third parties under any circumstances. Similarly, exercise caution when sharing information in the public sections of the Site, as such information may be viewed by any user of the Site.

7. WHAT ARE YOUR RIGHTS?

You can choose how the Data you provide to us is used:

- You can browse the Site without providing any Data. If you choose not to do so, you will not be able to use certain features of the Site, including making purchases (if you are a regular user) and/or downloading content from the Site.

- You may choose not to provide your bank or PayPal information and/or your mailing addresses. In that case, you will not be able to make a purchase on the Site

- You can choose to stop receiving the newsletter and our personalized offers: simply log in to your user account on the Site or click the link in the email sent to you.

In any case, you may access your user account at any time to view or update your Data and unsubscribe from our newsletter if you are subscribed to it. In accordance with the provisions of applicable regulations regarding the protection of personal data, in particular the European General Data Protection Regulation 2016/679 (the “GDPR”) as well as the French Law No. 78-17 of January 6, 1978, known as the “Data Protection Act,” and its amendments, you have the right to access and correct your Data.

In addition, subject to the conditions set forth in the aforementioned regulations regarding the exercise of these rights, you are entitled to:

- The right to have your Data erased (excluding accounting data, which must be retained for 10 years under French law—Article L123-22 of the Commercial Code)

- The right to restrict the processing of your Data

- The right to object to the processing of your Data on legitimate grounds, in accordance with Article 21 of the GDPR

- The right to data portability regarding the data you have provided (for automated processing based on consent or the performance of a contract)

- The right to withdraw consent, when such consent has been requested from you. When your Data is processed based on your consent, you may withdraw that consent at any time.

You acknowledge, however, that any processing carried out prior to the revocation of your consent remains fully valid. You also have the right to object, without providing a reason, to sdpack.fr analyzes your Data in order to share it for marketing purposes.

However, in accordance with Article 12.6 of the GDPR, to exercise these rights, sdpack.fr, as the data controller, reserves the right to ask you to verify your identity. Please be advised that the data used to verify your identity will be deleted once we have responded to your request. You may exercise these rights by sending an email in French to info@sdpack.fr or at the following address:

SD PACK - 249 Rue de l'Industrie - 01480 Jassans-Riottier

We have one month to respond to any request regarding the exercise of your rights. This period may be extended by two months due to the complexity of the request or an excessive number of requests.

8. STORAGE OF DATA COLLECTED BY sdpack.fr

Data collected in connection with the use of the Site is stored exclusively on a server located in Europe and hosted by 1 AND 1. - R.C.S Sarreguemines B 431 303 775 - 7 Place de la Gare - P.O. Box 70109 - 57201 Sarreguemines Cedex – VAT No. FR 13 431303775